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Motorway is the UK's largest online car-selling platform, connecting private sellers directly with over 8,000 dealers nationwide. Founded in 2017, the company has raised £143 million in Series C funding and is valued at over $1 billion. With 400+ employees and 2,500 cars in daily auction, Motorway is entering a critical phase focused on scale, growth, and profitability.
As Commercial Director of Dealer Solutions, you will own the post-auction experience: vehicle transport, payments processing, and dealer finance. These three services are central to Motorway's next growth phase and shape dealer experience, transaction value capture, and revenue expansion beyond the core marketplace. You will set strategy, own the P&L for Dealer Solutions, and lead experienced specialist teams with commercial clarity, pace, and ambition.
Key responsibilities include:
**Strategy & Commercial Leadership:** Set vision, strategy, and goals for Transport, Payments, and Dealer Finance across short and long-term horizons. Own the P&L, making explicit trade-offs between growth, margin, and customer experience. Build and present investment cases to the executive team.
**Transport & Fulfilment:** Lead strategy and performance of Motorway's vehicle transport proposition. Build and manage a scalable logistics partner network with strong commercial terms and performance management. Improve reliability, speed, and cost.
**Payments:** Own commercial performance of dealer payment products, driving adoption and smooth, secure payment experience. Partner with Product and Engineering on launches and improvements.
**Dealer Finance:** Shape and grow dealer finance proposition including stock funding. Develop commercial model, partnerships, and go-to-market approach.
**Performance & Operating Rhythm:** Set clear metrics for each service and establish regular operating cadence. Use data to identify root causes and drive improvement. Ensure operations absorb growth and seasonal peaks without degrading customer experience.
**Leadership & Collaboration:** Lead and develop specialist teams, adding commercial framing while giving experts autonomy. Build strong relationships across Sales, Marketing, Operations, Product, and Engineering. Manage key partners and suppliers.
You will report directly to the Chief Operating Officer and be part of Motorway's senior leadership team. The role requires regular time in both the London office and Brighton office where operational teams are based.
**Requirements:**
- Proven experience owning a P&L or major commercial line in a high-growth, technology-led business, ideally a marketplace
- Ability to set and communicate clear commercial strategy, translating growth plans into prioritized roadmaps across multiple horizons
- Track record of running operational teams and improving performance as the business scales
- Experience leading senior specialists, knowing when to step into detail and when to step back
- Pragmatic, outcome-driven mindset with strong ownership and high business judgment
- Calm and decisive under operational pressure, focused on fixing root causes
- Ability to align senior stakeholders and cross-functional teams around clear priorities and trade-offs
- Strong communication skills explaining complex commercial and operational trade-offs to audiences from executive team to front-line colleagues
- Transport or payments experience is useful but not required
