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Salary: CAD 150,000 - 0 / annual
Yotpo is a leading AI-powered eCommerce platform providing Reviews and Loyalty solutions to over 30,000 global brands including Patagonia, Brooklinen, and Steve Madden. As a Commercial Account Manager, you will be a high-visibility, high-impact member of the sales team, responsible for driving revenue growth and customer retention within the Enterprise segment.
In this role, you will strategically nurture and close renewals, cross-sell, and upsell opportunities with existing customers. You'll serve as a trusted advisor, understanding client business challenges and positioning tailored solutions that drive meaningful expansion. Key responsibilities include developing strong relationships with key stakeholders and economic buyers, forecasting sales and retention activity, and demonstrating expertise across different eCommerce verticals to tailor your approach to unique market challenges.
You will manage complex 3-6 month sales cycles, navigate multi-level organizational structures from managers to C-suite, and leverage internal resources including SDRs, partners, and marketing teams. The role offers an uncapped commission structure with accelerators, providing significant upside for top performers.
The position is hybrid, requiring 4 days per week in the Toronto office. Yotpo offers comprehensive benefits including 100% medical and dental/vision coverage for employees, equity options, flexible time off, paid parental leave, and professional development opportunities.
Requirements:
- 2+ years of closing experience with a record of top performance
- Experience carrying a mid-market/enterprise quota at a SaaS company
- Proven ability to manage complex, 3-6 month sales cycles with multi-level stakeholder navigation
- Demonstrated ownership in territory management, account planning, and ability to leverage internal resources
- Ability to thrive in fast-paced, high-growth environments
- Preferred: digital marketing experience, entrepreneurial background, or SMS/Email sales expertise
