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Farfetch is a global luxury fashion platform connecting creators, curators, and consumers. As a Commercial Account Manager (Brand Manager) for Brazil, you will be the primary point of contact for a portfolio of brand and boutique partners trading on the Farfetch platform, responsible for managing, optimizing, and growing their sales and operational performance in the local market.
You will spend the majority of your time analyzing brand and boutique performance data to identify growth, sales, and revenue opportunities, translating insights into concrete commercial actions. You will manage a portfolio of partners through sound business management and strategic planning, serving as the primary point of contact for partners when trading on the platform. You will maintain outstanding relationships through effective communication, reporting, and problem-solving.
Key responsibilities include: proactively seeking and updating knowledge on each partner's status, seasonal and future plans to assess full online potential; unlocking selection from the partner community through tailored commercial deals, incentives, and operational solutions; managing offline/online sales against product deliveries and commercial performance expectations; negotiating and planning markdowns with partners while ensuring adherence to promotional activities; conducting regular business reviews internally and with partners; working with Business Development and Partner Implementation to onboard new partners or location expansions; identifying and leading projects to improve ways of working with internal stakeholders; ensuring excellent service and follow-up for both partners and final customers; and working closely with the Brand Operations Specialist to ensure recommendations are data-driven.
You will work closely with the wider Commercial team and cross-functional stakeholders including merchandising, Partner Service, Production, and Operations teams. Partners will see you as a professional, knowledgeable, creative, and trusted adviser in the local luxury market.
REQUIREMENTS:
- Minimum 5–8 years of experience in a Commercial function, ideally within fashion or luxury retail, brand, or wholesale environment
- Highly analytical and data-driven with strong quantitative background
- Fluent in working with data and BI tools (e.g., Looker) to draw insights and inform decision-making
- Ability to build relationships with different players across the business and influence senior stakeholders internally and externally
- Outstanding negotiation skills combined with strong analytical ability; commercially minded with focus on business growth against metrics and targets
- Natural problem-solver comfortable managing complex, cross-functional projects in fast-paced environments
- Well organized and proactive with excellent prioritization skills and ability to handle multiple tasks
- Proficient in Excel (pivot tables) and data visualization/BI tools
- Fluent in Portuguese and English (written and spoken); Spanish is a plus
- Strong team fit with tenacity, pride in work quality, and understanding that how you work matters as much as what you deliver
