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ComplyAdvantage is seeking an experienced Commercial Account Manager to drive growth in the financial crime compliance market. The role focuses on managing and expanding an existing portfolio of high-value accounts while maintaining strong retention metrics.
Key Responsibilities:
- Manage and retain existing customer accounts with a focus on expansion opportunities
- Engage with senior decision makers at Fintechs, payments companies, traditional banks, and credit unions to identify and qualify expansion opportunities
- Negotiate and close account expansions while managing pipeline effectively
- Consistently exceed quarterly retention and expansion quotas
- Provide market and product intelligence feedback to Product and Strategy teams
- Leverage solution-based selling to understand customer pain points and extract maximum value
About ComplyAdvantage:
ComplyAdvantage is an AI-powered compliance platform helping enterprises eliminate financial crime. The company serves over 3,000 enterprises across 75 countries with end-to-end KYC, AML, and sanctions automation. Backed by top-tier investors including Balderton Capital, Index Ventures, Goldman Sachs, and Andreessen Horowitz, the company is headquartered in London with global hubs in New York, Lisbon, Singapore, and Cluj-Napoca.
Requirements:
- Minimum 2+ years of relevant experience in account expansion and retention, ideally from cloud/SaaS solutions in financial services or regtech
- Alternatively, demonstrable track record managing a portfolio in B2B sales with proven ability to manage high-value accounts independently
- Understanding of solution/value-based selling methodologies
- Knowledge of standardized sales processes (MEDDIC, Sandler, Challenger, or similar)
- Excellent communication and negotiation skills with a consultative approach
- Ambition, motivation, and ability to thrive in an entrepreneurial environment
- Strong team collaboration skills
- Desire to develop skills and take on leadership responsibilities
