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GitLab is seeking a Commercial Named Account Executive for the West region to serve as the primary point of contact for prospective and existing customers in the mid-market segment (250–3,999 employees). This role focuses on managing a broad book of business across the US Eastern region, ranging from small agile teams to complex enterprise projects.
You will own your territory as the CEO of your book of business, managing the full sales cycle from prospecting through close and post-sale adoption. Key responsibilities include meeting or exceeding quota, articulating GitLab's value proposition to Commercial prospects, building and maintaining a healthy pipeline through consistent prospecting activity, and ensuring customer adoption to minimize churn. You'll collaborate with business development, sales management, customer success, and cross-functional teams to drive outcomes.
You will take ownership of documenting buying criteria and processes, creating accurate quarterly forecasts, driving attendance at company events for networking, and contributing to root cause analyses on wins and losses. The role requires mastery of MEDPICC and Command of the Message sales methodologies. You'll also serve as the voice of the customer, contributing product ideas to GitLab's public issue tracker and collaborating with technical and marketing teams.
The position requires regular travel to meet customers in person and must be located in Central, Mountain, or Pacific time zones. You'll work with GitLab's partner ecosystem to expand business and deliver customer value.
Required qualifications include progressive SaaS sales experience with a track record of pitching value to development teams (preferably DevOps), strong communication and interpersonal skills, excellent negotiation and closing abilities, and a genuine desire to see customers succeed. Preferred experience includes familiarity with Git, software development tools, and application lifecycle management. You should be motivated, results-oriented, and aligned with GitLab's company values.
