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Cluster Manager, Enterprise Sales - Bank & Direct

Razorpay - Bengaluru, India - In-office - posted 2026-10-12

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Razorpay, India's leading full-stack fintech company, is seeking a Cluster Manager for Enterprise Sales to drive offline payments and point-of-sale (POS) solutions across a designated geographical region. This is a people-management role where you will lead and mentor a team of territory and area sales managers while maintaining individual accountability for regional revenue and growth targets. You will formulate and execute comprehensive regional sales strategies focused on merchant acquisition and scaling Razorpay POS device deployment across retail, enterprise, and SME segments. Your responsibilities include leading a high-performing sales team to consistently exceed regional revenue and portfolio growth quotas, driving end-to-end P&L accountability for the region, and optimizing customer acquisition costs while maximizing device active rates and transaction volumes. Key responsibilities include establishing and leveraging strategic relationships with channel partners, distributors, and enterprise clients to unlock new offline payment opportunities. You will analyze market trends, competitor activities, and real-time transaction data to adapt regional strategies and improve market share. The role requires close collaboration with cross-functional teams to strengthen Razorpay's presence in the offline payments ecosystem. Razorpay processes $180+ billion in annualized transactions and powers leading businesses including Airbnb, Facebook, WhatsApp, Airtel, CRED, BookmyShow, Zomato, Swiggy, and over 100 Indian unicorns. The company is backed by global investors including GIC, Peak XV Partners, Tiger Global, and Salesforce Ventures, having raised over $740 million. REQUIREMENTS: - 10–12 years of proven experience in B2B sales, merchant acquiring, offline payments/POS, or the payments industry - Strong track record of independently driving revenue growth, managing key enterprise/client relationships, and consistently achieving high-value sales targets across assigned regions or markets - Strong business acumen, negotiation expertise, and ability to build strategic alliances with enterprise merchants and channel partners - Proficiency in AI-driven CRM platforms, sales analytics tools, and automated performance tracking systems to optimize regional sales velocity, detect churn risks, and improve forecast accuracy - Expertise in Salesforce (or similar enterprise CRM tools) and advanced data visualization platforms for rigorous pipeline management

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