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Redi.Health is a health-tech company building patient support platforms that help pharmaceutical brands connect with patients and improve treatment adherence. The Clinical Solutions Manager will serve as a subject-matter expert and trusted advisor, bridging clinical expertise with product knowledge to drive successful adoption of Redi's solutions.
In this role, you will own the clinical strategy and product expertise across the customer lifecycle. During pre-sales, you'll conduct discovery sessions to understand client workflows, challenges, and operational needs, then present tailored demonstrations that highlight clinical relevance and patient-care impact. You'll partner closely with sales teams to develop value-based proposals and clinical narratives that resonate with healthcare organizations.
You'll be responsible for implementation and product ownership, working as the subject-matter expert on Redi's internal platform. You'll relay customer feedback to product and engineering teams, identify capability gaps, and guide enhancements. You'll provide clinical and technical workflow optimization strategies to improve patient experience and lead implementation calls with clients.
As a thought leader, you'll mentor junior team members, stay current on industry trends and regulations, and represent the organization at conferences and client meetings. You'll travel 20-30% to support sales conversations, implementations, and industry events.
Required qualifications include 3-5+ years of clinical or healthcare industry expertise (retail, ambulatory, specialty pharmacy, etc.) or patient support experience. You need a strong understanding of clinical workflows and healthcare delivery models, excellent communication and presentation skills, and the ability to translate complex clinical concepts into solution-focused discussions. You must work collaboratively across functions and be comfortable with regular travel.
Preferred qualifications include a Bachelor's or Master's degree in Nursing, Pharmacy, or Allied Health; experience with healthcare software, clinical decision support, or care management platforms; interaction with Life Science companies; client-facing or consulting experience; and familiarity with HIPAA, CMS, FDA, and other regulatory requirements.
Redi offers competitive salary and equity, unlimited PTO, 100% covered medical/dental/vision insurance, paid parental leave, and strong mentorship and learning opportunities.
