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Salary: USD 110,000 - 180,000 / annual
Ceribell is a medical technology company transforming the diagnosis and management of serious neurological conditions. The Ceribell System is a novel, point-of-care electroencephalography (EEG) platform designed for acute care settings and is deployed across hundreds of community hospitals, academic facilities, and major integrated delivery networks.
The Clinical Account Manager (CAM) is responsible for launching new hospital accounts and driving organic growth of the existing install base. This role combines account management with clinical education, requiring the ability to provide ongoing medical education to physicians and clinical staff using clinical information as the foundation for growth.
Key Responsibilities:
Driving New and Organic Growth:
- Expand use of Ceribell to additional acute or critical care centers within existing customer base
- Work with the local Territory Manager to launch Ceribell at new customer sites
- Drive new product and technology introductions for existing customers
- Build advocacy and champions within facilities using hospital data to validate and build interest
- Develop a qualified lead funnel within existing install base through formal presentations, peer-to-peer education, new physician training, and physician education initiatives
- Manage upgrades and departmental expansion in existing install base
- Apply strong project management skills to support new account launches
Clinical Training and Education:
- Educate and train physicians, hospital personnel, and office staff on the merits and proper clinical usage of company products
- Become a clinical expert in Ceribell use cases and relevant patient populations
- Troubleshoot workflow solutions for departments as needed
- Partner with clinicians to identify and establish protocols for patients at risk of seizure
- Lead clinical teams through training sessions to understand workflow and applications
Reporting and Administration:
- Submit all required reports and training documentation on a timely basis
- Use Salesforce.com to manage administrative tasks
- Ensure compliance with applicable laws, regulations, and Ceribell policies
- Work cross-functionally to ensure successful deployment of Ceribell products at customer locations
- Collaborate effectively within a field-based team and maintain strong partnership with the Territory Manager
Note: This role requires 60% travel (approximately 3 days per week) and must be based within the region. Remote applicants will not be considered.
Requirements:
- 3-5 years of recent critical care sales experience, OR 5 years of medical device or pharma sales experience, OR RN background with industry experience supporting sales teams
- Excellent communication and relationship-building skills
- Creative and effective problem-solving abilities
- Highly organized with strategic prioritization capability
- Ability to accurately assess and understand different stakeholder needs and wants
- Confidence and expertise to challenge the status quo and influence meaningful change through consensus building
- Driven and coachable mindset with innate desire to succeed; willing to seek coaching, accept feedback, and apply new skills
- High integrity and grit
- Bonus qualifications: startup experience, experience with disruptive technology, medical device background, neuro ICU clinical experience, or additional sales experience
