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Huzzle is recruiting for a fast-growing logistics and supply chain management company that connects global commerce through innovative distribution solutions. The company is a family-owned organization offering 24/7 services including same-day shipping and comprehensive freight management across diverse industries.
This is a high-growth Account Manager / Client Success Manager role designed for professionals ready to move beyond basic tracking into full-cycle commercial work. The position is structured in three development phases:
Phase 1 (Operations & Execution): Vet carriers, track and trace active shipments, maintain shipment visibility, and manage proactive communication with drivers regarding pickup and delivery status. Identify potential service failures before they impact clients and manage shipment exceptions like late pickups or carrier fall-offs.
Phase 2 (Commercial Development): Research market rates using industry tools, source qualified carriers, and negotiate rates to balance service quality with profitability.
Phase 3 (Account Management): Take full ownership of assigned customer accounts, managing the entire lifecycle from initial quote request through successful delivery and retention. Develop long-term trust with existing clients by providing rapid responses, accurate pricing, and consistent service reliability. Maintain precise records within the Transportation Management System (TMS) and provide professional shipment updates via email and phone.
The company emphasizes a collaborative work environment where integrity and customer satisfaction drive every operation. They integrate sustainable practices with agile logistics strategies to help businesses navigate complex supply chains. This role offers a direct path to professional advancement with significant commission-based earning potential and an accelerated career path to Account Management within 3–6 months.
Benefits include competitive base salary with high-impact commission structure, 100% remote work environment (LATAM focus), performance-based advancement and schedule flexibility upon promotion, comprehensive training in U.S. logistics and commercial negotiation, and a dynamic, family-owned culture built on accountability and trust.
REQUIREMENTS:
- Fluent professional proficiency in both English and Spanish (written and verbal)
- Strong confidence in telephone communication and negotiation
- Exceptional attention to detail and ability to manage multiple high-priority shipments simultaneously
- Proactive, "ownership" mindset—noticing what needs to be done and acting without being told
- Ability to work Thursday–Monday schedule (8:00 AM – 5:00 PM EST) during development phase
- High level of personal accountability and resilience in fast-paced environment
NICE-TO-HAVES:
- 1–2 years of experience in freight brokerage, logistics coordination, or carrier sales
- Experience with industry tools such as DAT, Truckstop, or Tai Software
- Previous experience sourcing and negotiating with U.S. motor carriers
- Familiarity with specialized freight (Produce, Reefer, Flatbed, Oversize loads)
