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PHIL is a Series D health-tech startup transforming prescription access and delivery through a B2B2C platform connecting patients, prescribers, pharmacies, and manufacturers. The Client Strategy Associate will support pharmaceutical manufacturer programs on the platform, serving as a day-to-day point of contact and strategic partner.
Key responsibilities include managing client engagement and program success by developing and executing launch plans, tracking milestones, and identifying risks to drive optimal outcomes. You'll coordinate day-to-day program needs, translating client goals into actionable steps for PHIL's internal teams. The role emphasizes performance analysis and reporting—building dashboards, analyzing metrics against success indicators, identifying trends, and developing recommendations to optimize program performance.
You'll generate strategic insights by analyzing program rules, prescriber engagement, and patient experience opportunities through rigorous data analysis and understanding of client objectives and therapeutic area dynamics. As a trusted client contact, you'll lead discussions on program performance, goal alignment, and improvement areas while collaborating cross-functionally with client success, product, and operations teams to resolve issues and navigate stakeholder concerns.
The role also includes ensuring data quality and integrity while identifying opportunities to improve reporting tools, operational processes, and overall efficiency. This is a ground-floor opportunity with a fast-growing health-tech startup offering fully remote work, competitive compensation, and comprehensive benefits including medical, dental, vision, and 401(k) contributions.
