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Viva.com is Europe's first Tech Bank for businesses, operating across 31 countries with a strategic pan-European infrastructure for payment and banking services. The company offers omnichannel payment acceptance, deposit accounts, card issuance, and a broad range of financing solutions including working capital financing and advance booking financing. Viva.com also provides tax compliance services, enabling businesses across all sectors to manage their operations efficiently within a single integrated platform. The company pioneered and leads "Tap on Any Device" technology, allowing payment acceptance on any Android or iPhone device, with direct connections to major international and local card networks, local payment systems, and alternative payment methods across Europe.
In this field-based role, you will drive business growth through direct merchant engagement and account management:
**Prospection & Business Development:**
- Promote company services by meeting directly with merchants and retailers
- Present product features and benefits compellingly to prospects
- Participate in professional events to meet prospects and strengthen company visibility
**Client Onboarding & Retention:**
- Support merchants through account onboarding and activation processes
- Monitor service usage and contribute to maintaining regular merchant activity
- Escalate issues to support when needed
**Portfolio Management:**
- Monitor and analyze client portfolio performance
- Lead and participate in prospection activities
- Ensure newly assigned merchants complete their registration
**Requirements:**
- Bachelor's or Master's degree, or equivalent professional experience
- Minimum 3–5 years of B2B commercial sales experience, ideally field-based sales in Luxembourg
- Experienced commercial profile with strong prospection and new customer acquisition (hunter) mindset; demonstrated ability to identify opportunities and close sales
- Excellent knowledge of the Luxembourg market, its commercial environment, and local business needs
- Ideally based in Luxembourg or a bordering region to ensure effective territory coverage
- Experience in banking, financial services, or payment solutions is a significant asset, particularly in commercializing financing and credit solutions to businesses
- Strong interest in banking and financial solutions, with ability to learn quickly and master new products
- Excellent negotiation, communication, and business development skills with proven ability to meet and exceed sales targets
- Autonomy, perseverance, organizational sense, and proactive approach to prospection and objection handling
- Fluent in French and English (required)
