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Salary: GBP 100,000 - 150,000 / annual
Monzo is a fintech company on a mission to make money work for everyone, transforming traditional banking through innovative digital products. The company has grown from a prepaid card into a comprehensive financial platform offering personal and business bank accounts, joint accounts, youth accounts, credit cards, savings, investments, and pension services across the UK.
As Chief of Staff to the Chief Product Officer, you will be a strategic partner to the CPO and Product Leadership Team, playing a pivotal role in shaping Monzo's product vision and driving organizational effectiveness. This is a high-impact role that bridges strategy, execution, and cross-functional collaboration.
Key responsibilities include:
- Formulating and driving strategic projects for the CPO, including roadmap structuring, organizational goal-setting, and product strategy evolution
- Leading both strategic and ad-hoc initiatives that improve team delivery velocity and effectiveness
- Owning performance data analysis and creating regular reporting cadences, including monthly business reviews
- Unblocking complex cross-functional challenges around priorities, dependencies, and resource allocation
- Supporting product team engagement, performance management, and career progression initiatives
- Preparing the CPO for critical meetings with regulators, investors, board members, and internal stakeholders
- Drafting and delivering major communications on behalf of the CPO
You thrive in ambiguity and excel at translating complexity into clarity. You're an exceptional project manager who moves fluidly between strategic thinking and tactical execution. You're highly analytical, comfortable with data tools like Looker, and use quantitative insights to drive decisions. You're a skilled collaborator and stakeholder manager who can bridge Product, Engineering, Design, Data, and senior leadership. You have prior experience in Product, high-growth companies, or technology, and you're energized by the challenges of scaling a product organization. You're a curious problem-solver, excellent communicator, and proactive self-starter who focuses teams on high-leverage work.
