SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Salary: USD 203,000 - 244,000 / annual
Pendo is seeking a Chief of Staff to serve as a trusted strategic advisor and partner to the CEO. This is a highly visible C-team role focused on shaping company priorities, driving cross-functional alignment, and enabling effective decision-making across the executive team.
Day-to-day responsibilities include:
• Strategic Planning & Operating Cadence: Drive the company's strategic planning and operating rhythm, including annual thematic goals and quarterly OKRs. Partner with executive leaders to establish priorities, track progress, and surface issues requiring leadership attention.
• Tackle Hard Problems: Take on complex, high-impact problems with minimal direction. Identify root causes, bring together the right perspectives, and drive work to measurable outcomes.
• Translate Executive Priorities into Results: Convert critical priorities into coordinated action across the organization. Mobilize leaders, remove obstacles, establish accountability, and sustain momentum through delivery.
• Executive & Board Communications: Develop high-quality narratives and materials for board, investor, executive, and other high-stakes meetings. Distill complex information into clear, compelling communication.
• Leadership Meetings & Offsites: Lead executive team meetings and offsites in partnership with the CEO. Shape agendas around highest-leverage business issues and facilitate focused discussion and decision-making.
The ideal candidate is a sharp, analytical thinker who thrives in complexity, brings clarity to ambiguous situations, and moves seamlessly between strategy and execution. You'll bring an independent and balanced point of view, build trusted relationships across the organization, and help translate priorities into meaningful business outcomes. The role is described as a "heat-seeking missile" directed at the company's hardest problems—not a facilitator or agenda-creator, but someone who synthesizes data, forms opinions, and tackles problems with minimal supervision.
Pendo is a product analytics platform founded in 2013 by former product managers. The company is backed by Battery Ventures, Salesforce Ventures, Spark Capital, and Meritech. The role is based in the Raleigh office and requires travel. Pendo operates a hybrid culture with in-office 3 days per week unless designated remote.
REQUIREMENTS:
Must-haves:
• Progressive experience in technology, top-tier consulting, investing, or another high-performance environment
• Direct experience partnering with a founder, CEO, or senior executive and personally owning enterprise-level initiatives from strategy through implementation
• Track record of delivering measurable cross-functional business outcomes across complex, senior-stakeholder environments
• Strong understanding of how product, go-to-market, customer experience, finance, and operations work together
• Exceptional strategic judgment and analytical ability, including sound recommendations with incomplete information
• Executive presence with ability to influence, align, and constructively challenge senior stakeholders
• Excellent written and verbal communication skills, including ability to produce decision-ready presentations and board materials
Nice-to-haves:
• Experience across multiple company stages, from early growth through scaled operations
• Combination of consulting, investing, or strategy experience and hands-on operating leadership
• Experience with enterprise transformation, operating-model design, product-led growth, or multi-product SaaS
Additional note: The company values AI fluency—candidates should be actively rewiring their work around AI tools and seeing AI as a multiplier.
