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Salary: USD 180,000 - 270,000 / annual
Vetcove is seeking an exceptional Chief of Staff to design, build, and lead the internal operations of a fast-growing, venture-backed animal health software company. Reporting directly to the CEO, you will be a trusted confidant to the leadership team with meaningful authority to shape how Vetcove operates day-to-day.
Your mandate is to make the organization run exceptionally well. You will build the systems, processes, and coordination that help teams move faster, resolve problems before they reach founders, and turn leadership priorities into well-executed internal initiatives. This is a senior, hands-on operating role with a seat at the table in leadership meetings and close involvement in decisions that shape company operations.
Key responsibilities include:
- Designing and improving internal systems, policies, and processes for a fully remote company
- Taking ownership of day-to-day operational decisions and execution
- Acting on behalf of the CEO and other leaders to represent priorities, lead meetings, and advance projects
- Leading cross-functional initiatives from conception through completion
- Participating in leadership team meetings and contributing an operational perspective
- Leading and developing a small operations team
- Overseeing employee experience programs, gatherings, and internal practices
- Driving preparation of all-hands presentations and company communications
- Identifying recurring friction and building lasting solutions to operational challenges
Vetcove is a Y Combinator-backed company modernizing the $50+ billion animal health industry. The company operates a market-leading procurement marketplace, ecommerce platform, and practice management system serving 25,000+ hospitals across all 50 states.
Requirements:
- Bachelor's degree
- Demonstrated record of owning complex operations or cross-functional initiatives with excellent results and limited oversight
- Exceptional judgment, discretion, and integrity; ability to earn confidence of senior leaders and handle sensitive matters
- Highly proactive, self-directed approach; anticipate needs and follow through without repeated prompting
- Ability to turn ambiguity into clear priorities, practical processes, and decisive action
- Presence and confidence to represent senior leadership and make sound decisions within delegated authority
- Strong organizational skills and attention to detail with judgment to focus on what matters most
- Credibility and interpersonal skills to work across functions, resolve disagreements, and hold people accountable
- Excellent written and verbal communication skills, including ability to create compelling presentations
- Ability to lead a small team while remaining a resourceful, hands-on operator
- Experience in a demanding, growing organization where you improved operations and earned increasing responsibility
- Company values demonstrated capability, judgment, and ownership over particular titles or years of experience
