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Celonis is seeking a Chief of Staff to support Carsten Thoma, the Executive Chairman and President. This is a full-time, in-office role based in Bangalore, India, reporting to the COO of the office.
In this role, you will serve as a critical resource to the Executive Chairman and President's Office, working closely with senior leadership and supporting key customer relationships. You will gain exposure to top-level interactions with Celonis customers, partners, and external stakeholders, while learning how a global software company operates both tactically and strategically.
Key Responsibilities:
Executive Sponsorships & Customer Relations: Collaborate with the Executive Chairman and President and account teams to manage and nurture executive-level customer relationships. Oversee the development and execution of strategic customer engagement plans and meeting briefing documents. Support executive sponsorships for key accounts and ensure their successful execution.
Team Communications & Collaboration: Act as a key liaison between the Executive Chairman's office and other departments. Facilitate clear and effective communication among different teams. Coordinate the dissemination of strategic updates, initiatives, and priorities to all relevant stakeholders. Organize meetings and workshops to drive forward strategic priorities.
AI Productivity Tools & Office Support: Architect, build, and refine custom AI assistants, workflows, and automation prompts tailored to the Executive Chairman and President's operating style. Leverage AI tools for automated executive briefing generation, document summarization, strategic research, and meeting preparation. Stay at the forefront of emerging AI and automation technologies. Provide operational guardrails and standard operating procedures to the Executive Assistant to enable high-precision execution of scheduling and logistics.
This role offers unique opportunities to contribute significantly to Celonis' growth trajectory, gain and grow entrepreneurial competence, and develop leadership skills through exposure to strategic decision-making at the highest levels.
Requirements:
- Bachelor's degree in Business, Management, or a related field (MBA preferred)
- 8+ years of exceptional experience in executive-level roles, with a track record of successfully supporting senior executives
- Exceptional organizational and project management skills
- Strong communication and interpersonal abilities, including empathy and tact
- Proven ability to maintain confidentiality and handle sensitive information
- Proficiency in project management and collaboration tools
- Strategic mindset with the ability to drive change and process improvements
- Comfortable working in a fast-paced and dynamic environment
- Ability to quickly understand and assess various requirements and solve unique problems across business domains
- Analytical rigor
- Strong entrepreneurial traits and passion for execution
