SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Botpress is an enterprise-grade AI agent platform for customer experience, built AI-first from day one. The company has raised $25M in Series B funding and powers over 1 million AI agents in production for 4,000+ customers including American Express and GE. Botpress pioneered tool calling for AI agents and was the first to commercialize retrieval-augmented generation (RAG) offerings.
You will join as a Senior Account Executive reporting to the VP of Sales, responsible for closing complex, high-value deals across North America. This role is for someone who sells transformation, not licenses. Your buyers are customer experience, support, and operations leaders seeking to define AI's role in their organization. They need a peer-level conversation partner who understands their technology environment, metrics, and risks of poorly deployed AI.
You will own complex, multi-stakeholder sales cycles from discovery through signature, helping customer experience and support leaders envision what AI agents can accomplish within their existing environment—contact centers, CRMs, knowledge bases, and back-office systems—and chart a credible path to production. You'll build business cases around resolution rates, service costs, customer satisfaction, and agent productivity, tied to outcomes that matter to senior leadership.
You'll work closely with solutions engineers to design solutions and proofs of value using real prospect systems and data. You'll build your own pipeline through targeted prospecting of named enterprise accounts and by identifying opportunities within the existing user base. You'll also collaborate with ecosystem partners and platforms your customers already rely on, positioning Botpress as the AI layer that amplifies the value of their existing investments.
This role requires someone comfortable with technical conversations about how AI agents work, their connection to existing systems, and what it takes to run them in production. You'll be supported by a solutions engineer but must be able to hold your own discussing APIs, integrations, data, and security with IT or engineering stakeholders, then translate that into business value for executives.
REQUIREMENTS:
- 5+ years closing complex B2B SaaS deals with a track record of meeting or exceeding quota in a full-cycle role
- Proven experience selling AI solutions: conversational AI, AI agents, automation, or machine-learning-based products. You can explain how these systems work and where they fail.
- Experience selling customer experience or support transformations: you've sold to support, customer experience, contact center, or customer operations leaders and understand their reality—the platforms they use, the metrics they're evaluated on, and the change management involved
- Technically comfortable sales profile: comfortable discussing APIs, integrations, data, and security with IT/engineering stakeholders, then translating to business value for executives
- Experience with consultative, value-based sales cycles involving multiple stakeholders, business cases, and often proofs of value
- Track record of self-generated pipeline: you can name enterprise accounts you've opened yourself and explain how you won them
- Fluent English (oral and written); this role covers the North American market
- Bonus: experience at a customer experience, contact center, BPO, conversational AI, or AI platform company, or selling with/through the customer experience platform ecosystem
