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AlphaSense is a market intelligence platform trusted by over 6,000 enterprise customers, including a majority of the S&P 500. The company combines AI-driven search with curated content (equity research, company filings, event transcripts, expert calls, news) to help sophisticated organizations remove uncertainty from decision-making. Following the 2024 acquisition of Tegus, AlphaSense now operates a comprehensive Expert Insights offering spanning its Expert Transcript Library and 1x1 Call Services, with over 140,000 transcripts covering all economic sectors.
The Channel and Customer Research team works within Expert Insights to deliver timely, actionable market intelligence through channel checks and voice-of-customer interviews. This role is the execution engine for that offering, requiring a blend of investigative research, stakeholder management, and rapid project delivery.
Key responsibilities include: mapping the expert universe for assigned industry verticals; sourcing and vetting high-value channel partners, distributors, resellers, and end-customers; building and maintaining long-term relationships with key sources; conducting landscape research to develop and maintain target lists aligned to quarterly priorities; driving outreach campaigns via email, phone, and LinkedIn to recruit best-fit experts; conducting screening calls to confirm role, recency, and perspective; creating and maintaining interview guides tailored to call type, sector, and expert profile; scheduling and facilitating interviews at optimal times; monitoring calls for quality and compliance; and capturing real-time highlights and insights.
The ideal candidate is inquisitive and naturally interested in learning; energetic with proven ability to manage fast-turnaround projects and meet deadlines; organized and able to prioritize multiple simultaneous tasks; detail-oriented with strong documentation skills; an excellent communicator comfortable engaging with industry experts; and goal-oriented, motivated by identifying and delivering best-fit expert profiles efficiently. This role is well-suited for early-career professionals eager to accelerate their learning curve inside a high-growth, data-driven organization.
