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AlphaSense is a market intelligence platform trusted by over 6,000 enterprise customers, including a majority of the S&P 500. The company combines AI-driven search with curated content (equity research, company filings, event transcripts, expert calls, news) to help sophisticated organizations remove uncertainty from decision-making. Founded in 2011 and headquartered in NYC with 2,000+ employees globally, AlphaSense acquired Tegus in 2024 to expand its primary research capabilities.
The Channel and Customer Research (CCR) team delivers scalable primary research providing real-time insight into company performance and industry conditions. Working with distributors, resellers, suppliers, consultants, and channel partners, CCR uses AlphaSense's AI Interviewer technology to conduct structured expert interviews at scale, covering hundreds of companies across major sectors. This provides investors and corporate users with continuous visibility into demand trends, competitive dynamics, and market conditions.
As a Channel and Customer Research Analyst, you will be the execution engine for this offering. Your responsibilities include:
• Map the expert universe for assigned industry verticals and develop target lists of distributors, resellers, customers, and market participants aligned to quarterly priorities
• Source and vet high-value channel partners and customers through email, phone, and LinkedIn outreach campaigns
• Build and maintain long-term relationships with key channel sources
• Conduct screening calls to confirm role, recency, and perspective; ensure compliance with company and client guidelines
• Coordinate and monitor interviews; build and maintain interview guides tailored to call type, industry sector, and expert profile
• Form deep sector expertise through regular research to stay current on industry trends and news
This role blends investigative research, stakeholder management, and rapid-fire project execution. You'll work hand-in-hand with the Directed Content and 1x1 Call Services groups to surface differentiated, actionable insights that reveal real-time demand signals and competitive dynamics.
You are an energetic team player comfortable managing fast-turnaround projects and meeting tight deadlines. You're adaptable, a creative problem solver who thrives in ambiguity. You're naturally inquisitive, organized, detail-oriented, and an excellent communicator—comfortable engaging with industry experts via phone, email, and LinkedIn. You're goal-oriented and motivated by identifying and delivering the best expert profiles quickly and efficiently.
