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Palmetto is a consumer energy platform helping homeowners discover, purchase, finance, install, monitor and manage home energy products and services—including solar, battery storage, HVAC, heat pumps, and more. The company serves hundreds of thousands of homeowners across 30+ states and is building the operating infrastructure for the consumer energy transition.
Palmetto Home, a branch focused on democratizing renewable energy and HVAC industries, is seeking a Channel Account Manager (HVAC, Heat Pump, and Home Electrification) to drive partner adoption and scaling of Palmetto's Comfort program. This is a partner-facing role reporting to the Director, Channel Sales, based in Charlotte, NC with up to 75% regional travel.
In the early stage, the role emphasizes top-of-funnel partner relationship building and recruitment of new contractor partners. Over time, it will shift toward partner support and enablement. You will serve as the primary point of contact for assigned contractor partners, identify and onboard new partners aligned with business objectives, and collaborate with external Sales and General Managers to drive adoption at the leadership level.
Key responsibilities include leading on-site and virtual trainings for sales representatives on positioning, presenting, and closing the Comfort program in-home; supporting sales teams through ride-alongs, objection handling, and pitch coaching; monitoring activity, adoption rates, and engagement metrics; partnering with internal teams to refine tools and resources; gathering field-level feedback to inform platform improvements; and ensuring high professionalism and partner satisfaction.
The ideal candidate has deep residential in-home sales experience and understands how homeowners make decisions around major home upgrades. You should be confident leading live sales trainings, coaching front-line sales professionals, and providing ongoing field support.
Qualifications:
- 3+ years of experience in residential in-home sales (HVAC, plumbing, electrical, generators, roofing, or similar)
- 2+ years of experience in a partner-facing or field enablement role (Sales Trainer, Territory Manager, Manufacturer Rep, etc.)
- Demonstrated ability to train and coach salespeople in person and virtually
- Experience working with or for contractor businesses in the home services industry
- Strong presentation, relationship-building, and problem-solving skills
- Willingness to travel up to 75% regionally
- HVAC experience is a plus
