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Palmetto is a consumer energy platform helping homeowners discover, purchase, finance, install, monitor and manage home energy products and services including solar, battery storage, HVAC, and heat pumps across 30+ states.
The Channel Account Manager (HVAC, Heat Pump, and Home Electrification) is a partner-facing sales role focused on helping home service contractors adopt and scale Palmetto's Comfort program. You will be the primary point of contact for assigned contractor partners, responsible for onboarding, training, and supporting successful in-home sales adoption.
In the early stage, this role emphasizes top-of-funnel partner relationship building and recruitment of new contractors. Over time, it transitions toward partner support and enablement. The ideal candidate has residential in-home sales experience and understands how homeowners make decisions around major home upgrades.
Key responsibilities include:
- Identify, recruit, and onboard new contractor partners aligned with Palmetto Comfort business objectives
- Serve as primary point of contact for assigned contractor partners across residential home services trades
- Collaborate with external Sales and General Managers to drive alignment and adoption at leadership level
- Lead on-site and virtual trainings for sales representatives on positioning, presenting, and closing the Comfort program
- Support sales teams through ride-alongs, objection handling, and in-home pitch coaching
- Monitor activity, adoption rates, and engagement metrics; proactively address friction points
- Partner with internal teams to refine tools, resources, and partner support processes
- Gather field-level feedback to inform platform improvements and partner enablement content
- Ensure high professionalism and partner satisfaction across all touchpoints
You should be confident leading live sales trainings, coaching front-line sales professionals, and providing ongoing field support. This role reports to the Director, Channel Sales and requires willingness to travel up to 75% regionally.
QUALIFICATIONS:
- 3+ years of experience in residential in-home sales (HVAC, plumbing, electrical, generators, roofing, or similar)
- 2+ years of experience in a partner-facing or field enablement role (Sales Trainer, Territory Manager, Manufacturer Rep, etc.)
- Demonstrated ability to train and coach salespeople in person and virtually
- Experience working with or for contractor businesses in the home services industry
- Strong presentation, relationship-building, and problem-solving skills
- Willingness to travel up to 75% regionally
- HVAC experience is a plus
