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Salary: USD 20 - 0 / hourly
Ennoble Care is a mobile primary care, palliative care, and hospice service provider operating across the Northeast, Mid-Atlantic, South, and Southwest regions. This full-time Care Coordinator role is embedded within a partnered dialysis facility in Fort Smith, Arkansas, serving as a key liaison between Ennoble Care providers, dialysis facility staff, patients, and families.
You will work on-site Monday through Friday, 6:00 a.m. to 2:00 p.m. EST (no weekends, evenings, nights, or on-call requirements). Your primary responsibilities include:
• Provide consistent, in-person engagement with dialysis patients to support care plans, follow-ups, education, and care transitions
• Coordinate patient care using Ennoble Care's EMR to ensure continuity, quality outcomes, and timely follow-up
• Schedule provider visits and support daily clinic workflow based on patient attendance and clinical priorities
• Collaborate closely with Ennoble Care providers, dialysis facility staff, and the multidisciplinary care team
• Serve as a liaison between providers, patients, families, and facility staff, ensuring clear, proactive communication
• Communicate patient needs, changes in condition, safety concerns, and urgent matters promptly to clinical leaders
• Identify and resolve barriers impacting patient care coordination and experience
• Maintain accurate, timely documentation in accordance with organizational standards and healthcare regulations
• Demonstrate professionalism, empathy, and sound judgment while managing multiple priorities in a fast-paced clinical environment
• Contribute positively to team collaboration, daily operations, and facility partnerships
Ennoble Care fosters an integrated, respectful culture that values accountability, meaningful impact, and long-term professional growth based on performance and organizational needs.
QUALIFICATIONS:
• Legally authorized to work in the United States
• Active, unrestricted clinical certification or licensure required: Patient Care Technician (PCT), Certified Nursing Assistant (CNA), Medical Assistant (MA/CMA), Licensed Practical Nurse (LPN), Registered Nurse (RN), or comparable clinical credential
• Highly preferred: Dialysis-specific certification (CDT, CHT, CCHT, CCHT-A)
• Highly preferred: Experience managing provider schedules and coordinating patient appointments within a clinical setting
• Highly preferred: Minimum one (1) year of experience working directly with hemodialysis/nephrology patients in a dialysis facility
• Demonstrates professional, compassionate bedside manner with patient-centered approach and ability to build rapport
• Strong working knowledge of healthcare terminology and care coordination principles
• Excellent organizational and time-management skills with ability to manage multiple priorities effectively
• Professional and proactive communication skills across Microsoft Teams, email, phone, and in-person interactions
• Ability to cultivate and maintain positive, collaborative relationships with patients, families, providers, and facility staff
• Proficiency in Microsoft 365, including Outlook, Word, and Excel
• Valid, unencumbered driver's license with consistent, reliable transportation
• Current auto insurance with proof of coverage; ability to travel between facilities as required
• Must successfully complete a background check
