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Salary: USD 20 - 0 / hourly
Ennoble Care is a mobile primary care, palliative care, and hospice service provider operating across the Northeast, Mid-Atlantic, South, and Southwest. This full-time Care Coordinator role is embedded within a partnered dialysis facility in Little Rock, Arkansas, serving as a key liaison between Ennoble Care providers, dialysis facility staff, patients, and families.
You will work on-site Monday through Friday, 6:00 a.m. to 2:00 p.m. EST (no weekends, evenings, nights, or on-call). Your primary responsibilities include:
- Engage directly with dialysis patients in person to support care plans, follow-ups, education, and care transitions
- Coordinate patient care using Ennoble Care's EMR to ensure continuity, quality outcomes, and timely follow-up
- Schedule provider visits and support daily clinic workflow based on patient attendance and clinical priorities
- Collaborate closely with Ennoble Care providers, dialysis facility staff, and multidisciplinary care teams
- Serve as a liaison between providers, patients, families, and facility staff, ensuring clear and proactive communication
- Communicate patient needs, changes in condition, safety concerns, and urgent matters promptly to clinical leaders
- Identify and resolve barriers impacting patient care coordination and experience
- Maintain accurate, timely documentation in accordance with organizational standards and healthcare regulations
- Demonstrate professionalism, empathy, and sound judgment while managing multiple priorities in a fast-paced clinical environment
- Contribute to team collaboration, daily operations, and facility partnerships with strong organizational and technical proficiency (Microsoft Word and Excel)
Ennoble Care fosters an integrated, respectful culture that values accountability, meaningful impact, and long-term professional growth based on performance and organizational needs.
QUALIFICATIONS:
- Legally authorized to work in the United States
- Active, unrestricted clinical certification or licensure required: Patient Care Technician (PCT), Certified Nursing Assistant (CNA), Medical Assistant (MA/CMA), Licensed Practical Nurse (LPN), Registered Nurse (RN), or comparable clinical credential
- Highly preferred: Dialysis-specific certification (CDT, CHT, CCHT, CCHT-A)
- Highly preferred: Experience managing provider schedules and coordinating patient appointments within a clinical setting
- Highly preferred: Minimum one (1) year of experience working directly with hemodialysis/nephrology patients in a dialysis facility
- Demonstrates professional, compassionate bedside manner with patient-centered approach and ability to build rapport
- Strong working knowledge of healthcare terminology and care coordination principles
- Excellent organizational and time-management skills with ability to manage multiple priorities effectively
- Professional and proactive communication skills across Microsoft Teams, email, phone, and in-person interactions
- Ability to cultivate and maintain positive, collaborative relationships with patients, families, providers, and facility staff
- Proficiency in Microsoft 365 (Outlook, Word, Excel)
- Valid, unencumbered driver's license with consistent, reliable transportation and current auto insurance
- Ability to travel between facilities as required
- Must successfully complete a background check
