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Business Operations Manager

Fever - Madrid, Madrid, Spain - In-office - posted 2026-09-07

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Fever is the world's leading tech platform for culture and live entertainment, operating in 55+ countries and reaching over 300 million people monthly. The company partners with major brands like Netflix, F.C. Barcelona, and Primavera Sound to democratize access to culture and entertainment through proprietary technology and data-driven insights. As Business Operations Manager, you will optimize and scale the core processes of Fever's commercial teams across multiple markets. This is a strategic role combining operational excellence with hands-on execution. Key responsibilities include: - Designing and implementing core commercial processes aligned with growth objectives and resource optimization - Identifying operational bottlenecks and inefficiencies across commercial teams, partnering with leaders to deliver solutions - Leading end-to-end execution of high-impact projects spanning up to 40 countries and multiple regions - Managing and mentoring a team of up to five people, fostering collaboration and accountability - Cross-functional collaboration with diverse stakeholders in a multinational environment You are an analytically minded, detail-oriented professional who thrives in fast-paced, dynamic settings. You combine strategic vision with operational expertise, navigate complex challenges confidently, and manage multiple priorities effectively. Required qualifications: - Bachelor's degree in Engineering, Mathematics, Statistics, Data Analytics, or related STEM field - 6+ years of experience in operations, strategy, or similar role in fast-paced environments - Proficiency in SQL and VBA/AppScript (Python is a plus) - Strong project management and organizational skills with proven track record of implementing operational improvements - Excellent communication and stakeholder management abilities

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