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Salary: USD 130,000 - 179,000 / annual
Cloudflare is seeking a Business Operations Manager to join the Business Operations team within the CFO organization. The team is responsible for core company KPI reporting, incubating new analytics capabilities, and leading cross-functional initiatives to design and operationalize high-impact programs.
In this role, you will provide analytical and operational support to Cloudflare's strategic initiatives. You will work on complex business problems by identifying root causes and underlying business drivers, executing in-depth analyses to translate data into meaningful insights, and building repeatable processes and tooling.
Key responsibilities include:
- Identifying root causes of business challenges and executing comprehensive analyses to translate data into actionable insights and repeatable processes
- Leading projects through the full lifecycle: scoping, solution design, execution, QA, operationalization, and enablement
- Leveraging AI technologies including Cloudflare OS and Developer Platform to demonstrate new ways of working
- Synthesizing data findings into audience-relevant insights to drive alignment and support strategic decision-making
- Assessing financial impact of new initiatives, identifying risk mitigation approaches, and creating forecast models for new metrics
- Collaborating with Data Engineering and Data Science teams to track core KPIs, create visibility on new initiatives and their impact, and streamline reporting processes
- Providing ad-hoc analytical support to Finance and Executive Leadership
You will be passionate about problem-solving and insight discovery, with a willingness to prototype MVPs and build high-quality processes that scale with rapid growth.
REQUIREMENTS:
- 5+ years of experience in Business Operations, Consulting, Investment Banking, or Strategic Finance
- Bachelor's degree required; Data Science Master's or MBA a plus
- Strategic thinker with strong business acumen: ability to zoom in with attention to detail while maintaining the big picture; excel at translating data into actionable insights
- Clear, concise, and proactive communicator: ability to synthesize complex data or business problems into actionable information
- Strong modeling foundation: high proficiency in building thoughtful, complex, and auditable business models and presenting outcomes in easy-to-understand formats
- Versatility: results-oriented, self-starter, thrives in fast-paced, high-growth environments; high proficiency in SQL or AI-assisted coding required
- Advanced/working proficiency in English (written and verbal) mandatory
