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Salary: USD 194,000 - 270,000 / annual
BetterUp is seeking a Business Operations Manager to join the Office of the CEO. This role leads BetterUp's top strategic initiatives and high-impact, cross-functional projects that require deep understanding of the company's value chain and close collaboration with executive leadership.
Key Responsibilities:
- Lead strategic projects including annual planning, acquisition integrations, due diligence, and market entry strategies
- Work directly with the CEO/Co-Founder, COO/Co-Founder, Chief of Staff, and Executive Leadership Team
- Oversee due diligence for high-profile partnerships and acquisition targets
- Develop market entry strategies (e.g., European expansion)
- Create long-term growth plans for the Board of Directors
- Manage the company OKR process and annual planning cycles
- Lead post-merger integrations
- Drive cross-functional alignment and influence decision-making at senior levels
- Handle sensitive, strategic initiatives with exceptional attention to detail
Historical project examples include: partnership due diligence with notable figures, European market strategy development, 5-year growth planning, fundraising support, pricing/packaging revamps, international team expansion strategy, and major partnership negotiations.
The role requires managing multiple competing priorities in a fast-paced environment, balancing strategic thinking with execution excellence. BetterUp is a hybrid company with expectations to work from one of five US office hubs (Austin, Chicago, NYC, San Francisco, or DC area) at least two days per week or eight days per month.
The company emphasizes AI-forward thinking and continuous learning, expecting team members to thoughtfully integrate AI into their work while maintaining human judgment and creativity.
Requirements:
- 5-8 years of experience at a top-tier consulting firm (Bain & Company, McKinsey, or BCG) with demonstrated success leading complex, high-stakes projects
- Additional experience in a lean, high-growth scale-up is a plus
- Strategic and analytical excellence: ability to combine creative problem-solving with structured analysis to develop actionable insights for senior leadership
- Cross-functional leadership: proven ability to work across organizational levels, particularly with senior executives, to drive alignment and deliver measurable results
- Execution mastery: ability to juggle multiple high-priority initiatives while maintaining exceptional attention to detail and organization
- Agility and resilience: thrives in fast-paced, ambiguous environments where priorities shift rapidly