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Xero is seeking a Business Growth Specialist to drive measurable revenue growth by creating new revenue streams across small and medium business accounts in Australia. In this hybrid role based in Melbourne (with Sydney as an alternative), you will execute high-volume outbound campaigns to engage assigned SMB accounts, introducing key product integrations and advanced financial tools including Stripe and GoCardless to help customers streamline operations and unlock platform value.
You will manage conversion pipelines using curated account lists provided by data science teams, applying structured sales methodologies to track metrics and achieve target goals. Your responsibilities include maintaining accurate Salesforce records, providing insights to optimize messaging and conversions, and collaborating with Marketing, Data Science, and Customer Success teams to turn customer insights into effective outbound campaigns.
The ideal candidate brings direct experience in sales, customer success, or business development roles with a proven focus on active outbound prospecting and pipeline building. You should be comfortable operating in a fast-paced environment while consistently meeting activity and target metrics. Strong consultative communication skills are essential—you'll need to uncover customer needs and clearly explain product benefits to drive adoption.
You'll demonstrate a proven track record of pipeline management and conversion metric tracking in CRM systems like Salesforce, combined with a self-motivated approach to sales activity and a collaborative mindset to share best practices with your team. Xero supports flexible working with modern office spaces designed for collaboration, offering a hybrid work pattern that balances focused remote work with regular in-office collaboration days.
