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Salary: EUR 38,000 - 40,000 / annual
SendCloud is Europe's leading e-commerce shipping platform, powering 30,000+ online retailers, marketplaces, and fulfillment companies. The company is building a dedicated team to own the German SMB e-commerce market, one of the most active in Europe.
As Business Development Representative for Germany (DACH region), you will be the first point of contact for hundreds of online retailers who are not yet aware of SendCloud's solutions. This role sits at the intersection of sales craft and market opportunity, serving as a critical engine in the SMB Commercial team.
You will own the top of the funnel for the SMB market, with every qualified conversation you start forming the foundation of deals that Account Executives close. You will develop deep expertise in SendCloud's shipping platform and translate that into compelling, consultative conversations with e-commerce founders and operators.
Key responsibilities include:
- Drive outbound prospecting across the German SMB e-commerce landscape through calls, email, and LinkedIn, generating qualified pipeline from scratch
- Qualify prospects by uncovering their shipping volumes, business goals, and pain points, determining fit with SendCloud's platform
- Own the handoff from first contact to Account Executive, ensuring each transition is warm, informed, and positioned to close
- Build and maintain prospect pipeline with precision, keeping CRM data clean and activity metrics on track
- Act as the face of SendCloud for SMB prospects, representing the brand with energy, credibility, and deep product understanding
- Collaborate with Account Executives to refine target segments, outreach messaging, and qualification criteria
- Use data and feedback from every interaction to continuously sharpen outreach and improve conversion rates
The role requires 40 hours per week with 2+ days in office at the Eindhoven headquarters. SendCloud values transparency, curiosity, adaptability, and a collaborative culture focused on growth and enjoyment.
Requirements:
- Experience in outbound B2B sales or cold-calling, ideally in SaaS or e-commerce (nice-to-have, not hard requirement)
- HBO or university-level education in commercial, business, or related field
- Fluent in German and English, both written and spoken
- Comfortable working in CRM systems (Salesforce, HubSpot, or similar) to manage pipeline and log activity
- Resilient, self-motivated, coachable, and naturally curious about how businesses work
- Energized by the challenge of turning cold outreach into real conversations
