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Solidroad is building AI-powered customer support software that scales human warmth and empathy. The company uses generative AI and real-time simulations to help organizations scale customer support without losing the human touch that makes it effective.
You'll be one of the first hires on the sales team, working directly with the founders to drive top-of-funnel growth. Your day-to-day responsibilities include personalized email outreach, LinkedIn social selling, and cold calling to book meetings with customer experience and support leaders at fast-growing companies. You'll collaborate with the sales and marketing teams on outbound campaigns and messaging experiments, maintain pipeline discipline in HubSpot, and help refine the company's ideal customer profile and sales process as you learn what it takes to scale a startup from $1M to $10M ARR.
This is a role for someone who thrives on the thrill of getting responses from cold prospects, enjoys experimenting with subject lines and messaging, and views rejection as part of the game. The company emphasizes a culture of experimentation, learning, and rapid growth—you'll have the opportunity to move into a closing (Account Executive) or management role quickly if you perform well.
The team works full-time in Dublin and San Francisco offices, with an expectation of in-person collaboration five days a week. The company describes the culture as mature, supportive, and fun, with experienced founders leading a tight-knit group focused on building something impactful.
REQUIREMENTS:
- Confidence making cold calls to strangers
- Ability to write tight, clear, and compelling emails
- Willingness to experiment with messaging and learn what resonates
- Ambition to grow into a closing role quickly
- Grit and coachability valued over prior sales experience
- Ability to work in-person in Dublin (or San Francisco, based on context)
