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Braze is a leading customer engagement platform that empowers brands to deliver personalized, AI-driven customer experiences at scale. The Business Development Representative (BDR) role is a high-impact position at the forefront of identifying, understanding, and helping potential customers build, enhance, or transform their customer engagement offerings.
In this role, you will be responsible for identifying and researching target accounts, developing and executing multi-channel communication strategies (email, phone, LinkedIn, video), and generating new business pipeline. You will conduct discovery conversations with C-suite executives to understand their business goals, customer engagement challenges, and opportunities. Key responsibilities include:
- Identifying and researching target accounts aligned with Braze's ideal customer profile
- Developing personalized email sequences and phone outreach campaigns
- Engaging C-suite prospects and demonstrating the value of Braze's platform
- Qualifying early-stage deals and conducting high-level discovery conversations
- Managing your own meetings and bringing in internal stakeholders (Account Executives, solution engineers) as needed
- Delivering value-oriented pitches and solution demonstrations
- Meeting outreach KPIs and individual quota targets
- Building account strategies collaboratively with Account Executives
- Attending industry events to generate new leads
The BDR team at Braze is collaborative, communicative, and action-oriented. You will work in a hybrid model with a minimum of 3 days per week in the London office, allowing the team to thrive in a learning environment together. Success is measured by generating the volume and value of deals required to hit your quota, with an uncapped commission plan that rewards consistent performance. There is clear advancement potential for high performers, with personalized development plans and coaching to support your growth into senior sales roles.
Braze is a public company recognized as a Leader in marketing technology by industry analysts and has been named a Great Place to Work® in multiple regions. The company offers competitive compensation including equity, comprehensive benefits, flexible paid time off, professional development support, and a collaborative, transparent culture.
REQUIREMENTS:
The posting does not explicitly state years of experience or formal educational requirements. However, the ideal candidate demonstrates the following qualities and competencies:
- Adaptable and action-oriented mindset
- Precise and engaging communicator (written and verbal)
- Strong research and analytical skills
- Creative problem-solver
- Intellectually curious with self-awareness and coachability
- Intrinsically motivated and relentlessly tenacious
- Well-organized, accountable, and able to manage individual quota and team goals
- Ability to engage at C-suite level and conduct consultative discovery conversations
