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Braze is a leading customer engagement platform (Nasdaq-listed) that helps brands deliver personalized, multi-channel customer experiences. The platform serves major global brands including Burger King, KFC, McDonald's, Sephora, and in Japan: Mercari, Timee, Cosmo Oil, Money Forward, freee, Sanrio, and MISUMI.
As a Business Development Representative (BDR/Inside Sales), you will be responsible for identifying and qualifying new business opportunities for both enterprise and commercial segments. You will conduct outreach via phone, email, social media, and direct mail to discover qualified leads. Your role involves engaging with C-level executives and decision-makers in target companies to understand their business and marketing challenges at a strategic level.
Key Responsibilities:
- Learn and execute standard sales operations and processes to identify new opportunities
- Partner with the sales team to develop strategy, execute campaigns, and continuously improve productivity
- Engage target company executives and stakeholders in qualified opportunities
- Conduct discovery discussions with decision-makers about business needs
- Manage and maintain a pipeline of interested prospects using CRM tools
- Research specific market segments and industries
- Demonstrate coachability and openness to feedback for continuous improvement
- Prepare thoroughly and maintain confidence in client interactions
- Take ownership and demonstrate a "can-do" attitude
- Commit fully to proving your capabilities and impact
This position offers a clear path to advancement into direct sales roles, with compensation including performance-based incentives tied to individual results.
Requirements:
- Goal-oriented with strong achievement drive
- Detail-oriented and persistent in execution
- Positive team player and collaborative communicator
- Self-starter who takes initiative without requiring constant direction
- Coachable and receptive to constructive feedback
- Confident, articulate, and well-prepared
- Proactive "can-do" mindset; not focused on entitlements
- Commitment to full effort and demonstrating capability
- Nice to have: Salesforce experience
- Nice to have: App, website development, or coding experience
Note: The company encourages applications even if you don't meet 100% of the criteria.
