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Braze is a leading customer engagement platform that empowers brands to deliver exceptional customer experiences through composable intelligence and AI-powered features. The Business Development team shapes future revenue success by identifying, understanding, and helping potential customers build, enhance, or transform their customer engagement offerings.
As a Business Development Representative (BDR), you will be a trailblazer and action leader responsible for identifying target accounts, developing email and phone campaigns, engaging C-suite prospects, demonstrating the value of Braze, and qualifying early-stage deals. This is a multi-faceted role that keeps you engaged through day-to-day priorities including building account strategies with Account Executives, conducting discovery phone calls, meeting with leaders and executives across accounts, building personalized email sequences, and attending events to generate new leads. The ultimate goal is to generate high-quality relationships that transform into high-quality new business opportunities.
You will research accounts and develop communication plans via phone, email, LinkedIn, video, and other channels to generate new business pipeline. You'll follow proven processes, use intuitive user-friendly tools, and track KPIs to maintain momentum. You will manage your own meetings and bring in internal stakeholders as needed. You'll conduct high-level conversations with C-suite executives about their business goals, customer engagement, and marketing challenges/opportunities to understand and qualify opportunities. You'll also deliver value-oriented pitches and solution demonstrations.
Success is measured by generating the volume and value of deals required to hit your quota and bringing great new brands to Braze. This is achieved by meeting outreach KPIs, setting meetings, and conducting great discovery and qualification. The commission plan is uncapped, so once you hit quota, you can continue earning. There is advancement potential for consistently successful BDRs, with personalized development plans, coaching, and internal resources to plan for your next rewarding role at Braze.
BDRs work on a hybrid schedule with a minimum of 3 days per week in the London office, allowing the team to thrive in a collaborative learning environment. The team is collaborative, communicative, and always the first to take action. There's significant support and camaraderie with plenty of room to be proactive and take control of your own sales success.
Braze is headquartered in New York with offices globally including London, and has been recognized as a Leader in marketing technology by industry analysts. The company was named a 2025 Best Companies To Work For by U.S. News and World Report and a 2025 Fortune Best Workplace in Technology by Great Place To Work.
QUALIFICATIONS & REQUIREMENTS:
The posting emphasizes desired traits and characteristics rather than explicit years of experience or formal credentials. You should be: adaptable, action-oriented, a precise and engaging communicator (written and verbal), a strong researcher, creative, a problem solver, intellectually curious, self-aware and coachable, intrinsically motivated, well-organized and accountable, and relentlessly tenacious. The role assumes you can engage with C-suite executives and manage complex sales processes, suggesting prior sales or business development experience would be valuable, though not explicitly stated as a requirement.
