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AppDirect, a subscription commerce platform company, is seeking a Partner Account Executive for ITCloud.ca, its Canadian subsidiary. ITCloud.ca is an authorized Canadian distributor for Microsoft, Acronis, Bitdefender, AvePoint, BitTitan, Letsignit, and NinjaOne, serving IT professionals and business customers since 2005.
In this role, you will develop and manage the partner network for ITCloud.ca's partner channel. You will be responsible for identifying and onboarding new partners in your assigned region, building and maintaining strong relationships with existing partners (targeting 90%+ satisfaction ratings), and aligning partner strategies with company objectives. You will collaborate with cross-functional teams to identify potential partners and key influencers, conduct relationship reviews, and address partner concerns.
Key responsibilities include expanding the partner network, cultivating strong relationships, aligning strategies and objectives through documented joint KPIs, fostering collaboration between internal teams and partners, and representing ITCloud at industry events and conferences. You will establish regular communication channels, promote the ITCloud brand, and identify business opportunities.
This position requires someone with a proven track record in partner management, sales, and collaboration. You will work in a hybrid arrangement and travel regularly for industry events and partner engagements.
REQUIREMENTS:
- Bilingual (spoken and written) — essential
- 5+ years of proven experience in partner management, sales, or related role
- Bachelor's degree in Business, Marketing, or related field
- Field experience in Cloud Channel Ecosystem (ISV, Vendor, Distributor, Channel Partner)
- Strong understanding of IT solutions and services
- Excellent communication and presentation skills
- Ability to build and maintain strong partner relationships
- Data-driven mindset with proficiency in analytics tools
- Strategic thinking and problem-solving skills
- Proficiency in Office 365 suite
- Willingness to travel regularly
