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Business Development Manager, SME & Growth

Airwallex - Kuala Lumpur, Malaysia - In-office - posted 2026-10-09

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Airwallex is an AI-native financial operating system serving over 675,000 businesses globally, including McLaren Racing, Qantas, SHEIN, and TikTok. The company provides regulated financial infrastructure for global payments and commerce, operating across North America, Europe, the Middle East, and Asia-Pacific with 2,300+ employees across 27 offices. The SME & Growth team focuses on acquiring new startups and small-to-mid-market businesses onto the Airwallex platform. As Business Development Manager, you will own the full sales cycle from prospecting through close, leveraging your skills in pitching, solutioning, and negotiating to drive regional growth. Key responsibilities include: - Identifying high-potential prospects and executing effective lead generation strategies to drive revenue growth - Developing and implementing scalable sales strategies for new customer acquisition - Understanding prospect pain points and proposing tailored solutions - Leading commercial negotiations to increase customer revenue - Developing territory-specific strategies to maximize new revenue and market share acquisition - Ensuring excellent onboarding and customer experience for new clients, working cross-functionally to solve pain points - Maintaining accurate customer and prospect database in CRM You will work with diverse stakeholders from finance managers to CEOs, helping business owners, finance teams, and e-commerce operators improve their financial operations. The role requires a customer-first mentality, solution-focused approach, and obsessive curiosity about the market and product. REQUIREMENTS: - 5+ years of sales experience, preferably selling complex products with a track record of top performance - Passion for sales with ability to develop and execute territory-specific strategies - Experience identifying and influencing key decision makers and stakeholders (finance managers to CEOs) with strong presentation and communication skills - Proven ability to lead complex negotiations involving multiple products - Ability to operate in highly ambiguous and fast-paced environments - Strong interest in technology/financial services with deep understanding of the space - Success-oriented mindset with willingness to go the extra mile to achieve results

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