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Salary: CAD 71,400 - 105,660 / annual
Zynga, a global leader in mobile gaming and label of Take-Two Interactive, is seeking an Associate Manager of Business Operations to serve as a central operational pillar for the Global Operations team. You will drive operational compliance, own end-to-end workflows for key cross-functional projects including the Global Fonts Program, and coordinate Player Data Compliance vendor proposals. This role bridges game studios and centralized corporate teams (Publishing, Privacy, Compliance, Legal, and Engineering).
Key Responsibilities:
- Lead operational execution of global workflows, serving as the primary point of contact for the Global Fonts Program and Player Data Compliance strategy across all Zynga games
- Act as a central bridge between creative game studios and corporate teams to review commercial terms, manage vendor proposals, and ensure alignment on corporate standards
- Maintain critical tracking ecosystems (databases, software clearances, usage records, contracts) and drive proactive compliance initiatives, including identifying and deprecating high-risk assets
- Continuously evolve operational pipelines for efficiency; leverage modern tools including generative AI to streamline workflows and partner with technical teams on innovative creative pipelines
- Provide project management support for ad-hoc studio operations initiatives, including software migrations, tool rollouts, and M&A integration support
The ideal candidate is a proactive problem-solver who excels at cross-functional communication, process management, and relationship building. You will work independently, manage competing priorities, and drive results with minimal supervision.
Requirements:
- 2+ years of project management, program coordination, or business operations experience, preferably in software development, gaming, or compliance-heavy environments
- Demonstrated ability to earn trust, empower teams, and build strong collaborative relationships across diverse cultures and disciplines
- Strong stakeholder engagement skills with ability to synthesize complex legal or technical requirements into clear, data-driven updates
- Experience managing high-volume intake workflows, tracking approvals, and maintaining meticulous documentation
- Hands-on proficiency with Google Workspace (Docs, Sheets, Slides), Airtable, and Atlassian tools (Jira/Confluence)
- Bonus: Familiarity with generative AI tools like Gemini to optimize workflows
