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Associate, Lifecycle Marketing

Home Chef - Chicago, IL, United States - In-office

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Salary: USD 65,000 - 70,000 / annual

Home Chef is a leading meal solutions company founded in 2013, operating both online (homechef.com) and in retail across 2,100+ Kroger stores. The company also operates Tempo, a newer brand offering ready-to-heat, better-for-you meals delivered directly to customers. The Associate, Lifecycle Marketing role is responsible for executing lifecycle marketing initiatives with a focus on high-quality email production and Unconverted Lead (UCL) campaign execution. This position translates conversion strategy into precise execution while generating insights that strengthen first-box performance. Key responsibilities include: **Lifecycle Email Production:** - Build and QA weekly business-as-usual lifecycle emails across UCL, zero-order, referral, reactivation, and other campaigns as needed - Build and deploy A/B test variants using existing capabilities developed by the Lifecycle Marketing Technology team - Leverage existing audiences, personalization, and automation tools to execute campaign and test plans - Maintain accurate launch and end dates for all campaigns and make approved content updates according to quarterly roadmap **UCL Campaign Execution, Testing & Optimization:** - Own end-to-end execution of UCL campaigns across email and SMS channels - Manage segmentation logic, suppression rules, scheduling, and QA to ensure accurate and timely deployment - Support audience leads in developing the content calendar, translating strategic priorities into executable campaign plans - Support structured reporting for UCL experiments, summarizing lift, performance trends, and business impact - Identify optimization opportunities and propose new test ideas based on campaign performance - Surface actionable insights that inform ongoing first-box conversion strategy This position requires 0% travel. Home Chef values humble team players and pragmatic next-level thinkers who bring authenticity and diverse perspectives to the workplace. **Requirements:** - Completion of a four-year degree program in a related field - Minimum 2 years of hands-on experience using a marketing automation platform, preferably Salesforce Marketing Cloud - Intermediate proficiency in HTML and CSS - Strong preference for experience in AMPscript - Ability to manage multiple overlapping campaigns, coordinate cross-functional teams, and meet strict deadlines - Analytical mindset with excellent attention to detail - Strong understanding of email marketing fundamentals and lifecycle marketing best practices - Strong interpersonal skills and demonstrated track record of enabling repeatable processes

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