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Checkout.com is a leading global payments platform processing over 10 billion transactions yearly for companies like eBay, Spotify, Klarna, Uber, and Sony. We're seeking a Legal Operations Associate to join our fast-paced legal team in London and help drive operational excellence across our legal function.
In this role, you'll bridge legal expertise, technology, and data-driven efficiency. You'll manage our complex contract ecosystems, optimize team collaboration tools, and leverage AI to design modern, automated legal processes.
Key responsibilities include:
- Legal Tech Stack & Automation: Support administration, integration, and continuous improvement of legal technology tools, with emphasis on Contract Lifecycle Management (CLM) systems like Ironclad, LinkSquares, or Icertis.
- Atlassian Ecosystem: Support the legal department's Jira infrastructure, including design and maintenance of Jira Service Management (JSM) workflows for legal intake, management of Jira Spaces, and building comprehensive knowledge bases in Confluence.
- AI & Process Engineering: Identify opportunities to embed AI and machine learning tools into legal operations, supporting development of AI-driven efficiencies such as automated contract review, AI search optimization, legal chatbots, and automated triaging to reduce cycle times.
- Workflow Optimization: Evaluate existing legal processes, identify bottlenecks in the payment processing legal pipeline (merchant agreements, vendor contracts, regulatory tracking), and engineer streamlined, scalable workflows.
- Data Analytics & Reporting: Design dashboards and generate metrics within Jira and CLM tools to track legal spend, turnaround times, contract volumes, and team capacity. Present actionable insights to legal leadership.
- Vendor Management: Manage relationships with legal tech vendors and ensure the team maximizes value from industry resources.
Required qualifications include minimum 1 year of legal operations experience in fintech, payment processing, or regulated corporate environments; hands-on experience with enterprise CLM systems; strong knowledge of Jira and JSM; experience with generative AI tools and prompt engineering; and understanding of legal operational challenges in financial services.
Preferred skills include tech-forward mindset with integration experience (APIs, Zapier), problem-solving agility, project management capabilities, and exceptional cross-functional communication abilities.
Checkout.com operates a hybrid model with three days per week in the London office. We're a global team across 20 offices on six continents, committed to creating conditions for high performers to thrive through real ownership and meaningful work.
