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Flex is a growth-stage fintech company revolutionizing rent payments by enabling users to pay throughout the month on flexible schedules that fit their finances. The company is building a next-generation compliance function where AI-enabled systems and human expertise work together to scale regulatory oversight without slowing product innovation.
As Associate Director, Product Compliance, you will be a senior individual contributor on the Product Compliance team, reporting to the Head of Product Compliance. This is a hands-on execution role focused on delivering complex advisory work yourself rather than managing staff. You will partner closely with Product, Engineering, Legal, Risk, Marketing, and bank partners to enable compliant innovation across Flex's lending and payments ecosystem.
Key responsibilities include:
- Owning individual advisory reviews end-to-end for product launches, product changes, and marketing initiatives
- Delivering fast, precise regulatory interpretation that is well-documented and defensible
- Operating and improving AI-enabled review workflows, automated monitoring, and compliance tooling
- Coordinating bank partner review and approval for products and consumer-facing content
- Applying consumer protection regulations (lending, payments, fintech frameworks) directly to product design, disclosures, fee structures, and customer journeys
- Executing risk-tiered review processes and maintaining standards libraries and templates
- Conducting product risk assessments ahead of launch and driving gap resolution
- Investigating compliance issues, driving root-cause remediation, and strengthening preventative controls
- Raising quality and turnaround bar by setting precedent and mentoring junior team members informally
You will carry the most complex advisory work yourself and make the function faster through AI-enabled workflows, clear standards, and disciplined documentation rather than by adding headcount.
