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Mirum Pharmaceuticals, a biopharmaceutical company focused on rare disease treatments, is seeking an Associate Director of Field Sales Training for the West Zone. This role is responsible for driving field force capability development through field coaching, training reinforcement, and zone-level execution of commercial initiatives.
Key responsibilities include conducting field rides and coaching sessions with sales representatives to reinforce selling skills, messaging, and execution standards. You will observe customer interactions, provide actionable coaching, and identify individual and team development opportunities in areas like selling skills, clinical acumen, account planning, and customer engagement. The role supports a culture of continuous learning and performance excellence across the assigned zone (TN, LA, TX, MO, CA, CO, UT, OR, WA, AZ, IN, IL, WI, NM, NE).
You will partner closely with the Zone Director, Regional Business Managers, Marketing, and Commercial Training to support pull-through of brand strategy and national commercial initiatives. This includes translating national training and marketing direction into practical field applications, identifying execution barriers, and recommending solutions to improve field adoption and effectiveness.
The role serves as a critical feedback conduit between field teams and internal commercial stakeholders. You will provide regular insights on field execution, market dynamics, competitive landscape, and customer engagement. You will identify gaps in messaging, sales resources, training content, and field team readiness, then recommend enhancements to training, tools, and coaching approaches.
Cross-functional collaboration is essential. You will work with Regional Business Managers on performance opportunities, partner with Commercial Training on program reinforcement and effectiveness, and share field insights with Marketing regarding messaging clarity and customer response. You will influence without direct authority to drive alignment and consistency across the zone.
