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Salary: USD 50,000 - 77,000 / annual
Rebag is a venture-backed e-commerce platform reimagining the luxury secondary market for designer handbags and accessories. Founded in 2014 by Harvard Business School alumni and backed by General Catalyst, Novator, Crosslink, and FJLabs, the company operates both online and in physical retail locations across Los Angeles, New York, Miami, and Connecticut. Named one of Fast Company's Most Innovative Companies in 2020, Rebag has raised over $100M and has been featured in the New York Times, Vogue, TechCrunch, and Business of Fashion.
As Assistant Store Director at the Fashion Valley location in San Diego, you will lead the in-store sales team and drive customer acquisition and conversion. You will be responsible for supporting and managing sales peers, building lasting customer relationships, and educating customers about the resale market and the benefits of selling luxury items. You will work closely with leadership and training teams to develop the in-store experience, contribute ideas for improving sales processes and back-end procedures, and ensure all opening and closing procedures meet company standards.
Key responsibilities include welcoming customers and creating memorable experiences, identifying and overcoming objections related to pricing and financing, coordinating seller transactions and final payments, maintaining mastery of all Rebag products and services, keeping current with industry trends, proactively updating the CRM system, leading the sales team to achieve monthly quotas, and ensuring transactions are properly processed with attention to detail. You will be measured on your ability to convert new business and create brand advocates who promote Rebag to their networks.
To succeed, you must be energetic, highly organized, and passionate about fashion and sustainability. You should be a natural conversationalist comfortable approaching new people, tech-savvy, and able to present industry insights. Teamwork is essential—you will be rewarded for empowering peers and helping others succeed. You must be comfortable standing for extended periods, working weekends and evenings, and lifting up to 40 lbs as needed.
REQUIREMENTS:
- Team-oriented with strong cross-functional collaboration skills
- Excellent organization, prioritization, time management, and attention to detail
- Ability to work across multiple systems and tech-savvy
- Enthusiastic and passionate about the resale industry and sustainability
- Relatable conversationalist comfortable approaching new customers
- Passion for fashion and sustainability
- Self-starter willing to embrace new challenges
- Ambitious and committed to achieving goals and best-in-class performance
- Able to present case studies on the industry and Rebag's leadership position
- Comfortable standing for long periods and working weekends/evenings
- Ability to lift up to 40 lbs
- Legal right to work in the United States
