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Better.com is an AI-native mortgage and home finance platform that has funded over $110 billion in loans and raised $1.2B+ in equity. The Lock Desk Analyst supports the Secondary department's daily operations, playing a critical role in mortgage rate lock management and pricing accuracy.
Key responsibilities include auditing the pricing system daily to ensure published rates are accurate, verifying and processing lock requests, handling lock maintenance activities (extensions, re-locks, updates, renegotiations), and managing loan parameter changes. The role involves reviewing rate sheets, conducting pricing audits, preparing and executing trade data, analyzing operational issues related to rate lock mismatches, and researching pricing requests to update systems with required changes. The analyst will assist with pricing-related questions regarding policies, procedures, and investor guidelines, and resolve operational discrepancies.
The position requires strong analytical capabilities and comfort with numerical concepts. Candidates should have a bachelor's degree in Economics, Finance, or a quantitative field. Essential attributes include self-motivation, willingness to learn, strong problem-solving skills, critical thinking, effective communication at multiple levels, professionalism, and the ability to work under pressure with a sense of urgency. The role requires availability for later hours and rotating schedules as needed by business operations. This is an individual contributor role focused on operational excellence in secondary mortgage markets.
