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Razorpay, India's leading full-stack fintech company, is seeking a Sales Manager to lead Payment Gateway (PG) business growth across strategic high-potential locations. You will own end-to-end sales of PG solutions to merchants, enterprises, and institutions, with a focus on building relationships with banks, financial institutions, and government bodies.
Key responsibilities include:
**Payment Gateway Sales & Business Development**
Own end-to-end sales of PG solutions to merchants, enterprises, and institutions in assigned strategic locations. Identify, prospect, and close high-value merchants across retail, education, healthcare, and government sectors. Drive acquisition of new accounts while growing revenue from existing partnerships. Pitch and position PG products including payment links, UPI, cards, EMI, and BNPL solutions based on merchant needs.
**Bank & Financial Institution Management**
Build and maintain strong relationships with regional and cooperative banks, NBFCs, and nodal banking partners. Lead commercial negotiations including MDR, settlement cycles, credit limits, and partnership terms. Coordinate with bank partners for faster onboarding, issue resolution, and co-selling opportunities. Stay updated on RBI guidelines, banking circulars, and compliance requirements affecting PG operations.
**Government & Institutional Relationships**
Develop and manage relationships with state and local government bodies, PSUs, and municipalities for PG adoption in public services. Identify and pursue opportunities in government collections—utility payments, tax portals, welfare disbursements, and e-governance projects. Represent the company in government tenders, RFPs, and empanelment processes. Liaise with government officials and decision-makers to position the company as a preferred payments partner.
**Commercial Negotiation & Deal Structuring**
Lead pricing discussions and commercial structuring for large and strategic deals. Collaborate with internal product, risk, and finance teams to create customized proposals. Ensure deal profitability while maintaining competitive positioning.
**Market Intelligence & Reporting**
Track competitor activity, pricing trends, and emerging merchant needs. Provide regular pipeline reports, forecasts, and market insights to regional leadership. Represent ground-level feedback to product teams for localization and feature improvements.
Razorpay processes $180+ billion in annualized transactions and powers leading businesses including Airbnb, Facebook, WhatsApp, Airtel, CRED, BookmyShow, Zomato, Swiggy, and over 100 of India's unicorns. The company is backed by global investors including GIC, Peak XV Partners, Tiger Global, Ribbit Capital, and Salesforce Ventures, having raised over $740 million.
**Requirements**
- 4–8 years of experience in Payment Gateway, Fintech, or Banking sales
- Deep understanding of PG infrastructure—acquiring banks, payment networks, settlement flows, risk & compliance
- Proven track record of commercial negotiation with banks or financial institutions
- Experience managing or engaging with government bodies or PSUs for payments/fintech solutions
- Strong hunter mentality with a consultative sales approach
- Excellent communication, relationship management, and stakeholder influence skills
**Good to Have**
- Prior experience working in or extensively covering Chandigarh, Lucknow, Chennai, Hyderabad, or Kolkata
- Existing network of merchants, bank officials, or government contacts in these locations
- Familiarity with RBI payment regulations, PCI-DSS, and digital payment policies
- Understanding of GST, e-invoicing, or government payment use cases