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Salary: USD 120,000 - 130,000 / annual
Litify is a legal technology platform that powers legal operations for 400+ enterprise businesses and 55K+ legal professionals. The company delivers an all-in-one legal operating solution that helps law firms and legal departments standardize, measure, and improve their operations. Backed by Bessemer Venture Partners, Litify is recognized as one of Inc. 5000 and Deloitte Technology Fast 500's fastest-growing private companies.
The Agent Architect is a technical leader responsible for designing and building autonomous AI workflows (agents) that drive measurable ROI for clients. This role bridges business goals and technical execution, ensuring AI demo environments and client trials are configured for maximum success.
Key responsibilities include:
- Building and maintaining advanced agentic flows within demo and trial environments, such as Policy Agents, Damages Assistants, and Litigation Agents
- Collaborating with sales and success teams on pre-trial "Trial Objectives" calls to identify key workflows, prompts, and autonomous agents tailored to client needs
- Leading configuration of AI prompt libraries and building autonomous workflows during trial discovery and setup
- Providing technical guidance to Sales Engineers and team members on building custom demo flows and updating demo orgs for new product releases
- Navigating complex permission issues, performing end-user testing, and providing ongoing technical support during trial check-ins
- Leading workflow customizations and configurations following full rollout to ensure long-term client retention
- Developing internal and external-facing AI and Agent documentation and delivering training to customer success teams
Required qualifications include 2+ years of hands-on experience with Salesforce platform and Litify software, strong technical knowledge of Salesforce administration and configuration (Advanced Administrator Certification preferred, Agentforce Specialist Certification required), 2+ years of Salesforce Automations experience with strong Flow knowledge, project management experience managing complex projects and stakeholder expectations, excellent written and verbal communication skills, and ability to handle multiple customers and tasks simultaneously.
