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Salary: USD 165,825 - 273,675 / annual
ServiceNow is seeking a Senior Advisory Solution Consultant to lead technical presales efforts focused on the Workflow Data Fabric platform, complemented by NowAssist and Agentic AI capabilities. You will serve as a key technical advisor within the presales team, driving innovative data-centric solutions for enterprise customers.
Key Responsibilities:
- Act as a technical evangelist for ServiceNow's Workflow Data Fabric, articulating integrated data solution benefits to business and technical stakeholders
- Lead technical discovery sessions to understand complex data integration challenges and translate them into ServiceNow-based solutions
- Design robust data architectures leveraging Workflow Data Fabric for data ingestion, transformation, integration, analytics, and actionable insights
- Collaborate closely with sales, product, engineering, and delivery teams to ensure solution alignment and successful project execution
- Support the presales lifecycle from opportunity qualification through close, driving sales targets with tailored data integration solutions
- Maintain deep technical expertise on ServiceNow's Workflow Data Fabric, NowAssist, Agentic AI, and stay current with industry trends in data engineering
This is a customer-facing technical role requiring strong communication skills, consultative problem-solving, and the ability to engage diverse personas from technical teams to executive decision-makers. You will build compelling demonstrations and proof-of-concepts showcasing the transformative value of the ServiceNow platform.
Requirements:
- 5+ years of experience in technical presales, solution architecture, or consulting roles with demonstrated track record in enterprise-scale data integration and analytics solutions
- Strong technical background in data engineering, including hands-on experience with data ingestion tools, ETL processes, data modeling, storage solutions (relational and NoSQL databases), and analytics platforms
- Deep familiarity with integration technologies including REST APIs, SOAP, JSON, JDBC, data pipelines, streaming data platforms, and middleware technologies
- Working knowledge of software development practices and proficiency in programming languages such as JavaScript, AngularJS, ReactJS, HTML5, CSS, SQL, Python, or equivalent
- Experience with low-code/no-code application development platforms; ServiceNow platform certifications (CSA, CAD) strongly preferred
- Experience leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
- Exposure to RPA, Generative AI, OCR, Process Mining, and CI/CD practices is a plus
- Exceptional stakeholder management skills and ability to engage diverse personas
- Consultative mindset focused on identifying and driving process improvement and operational efficiency
- Outstanding communication, storytelling, and presentation skills to articulate complex technical solutions clearly and persuasively