SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
ServiceNow is seeking an Advisory Solution Consultant to support Solution Sales with deep expertise in the Telecommunications industry. This is a hands-on technical consulting role focused on driving revenue by guiding customers through complex transformation initiatives and positioning ServiceNow solutions aligned with telecom-specific operational and business needs.
In this role, you will:
- Support product sales as a technical and domain expert within client-facing sales teams, with emphasis on telecom operators and service providers
- Lead discovery workshops to understand customers' business challenges, operational models, and technology landscapes, delivering compelling product demonstrations aligned to telecom use cases
- Engage with customers on industry-specific processes and systems, including service operations, network workflows, customer service models, order and case management, and operational efficiency initiatives
- Answer product feature and technical questions from customers, partners, and ServiceNow colleagues, connecting platform capabilities to telecom operating realities
- Work closely with Sales to develop account strategies and advance opportunities in the telecommunications vertical
- Provide feedback to Product Management on enhancements that address telecom customer needs
- Share best practices, reusable assets, and industry knowledge with other Solution Consultants while mentoring team members in the telecom domain
- Stay current on market trends, competitive positioning, and the evolving telecommunications landscape
- Support marketing events, executive briefings, industry conferences, user groups, and trade shows focused on telecommunications
Requirements:
- 7+ years of pre-sales solution consulting or sales engineering experience
- Strong experience in the telecommunications industry with solid understanding of telco operations, business processes, and supporting systems
- Experience working with or selling into major telecommunications providers (Telefónica, Vodafone, Orange, or similar operators highly valued)
- Proficiency with ServiceNow product or strong technical expertise with cloud software solutions
- Experience working collaboratively with Product Management, Product Marketing, partners, and Professional Services
- Territory management skills, including pipeline building and strong partnership with Sales
- Ability to act as a trusted advisor in complex customer environments with deep expertise in telecommunications domain
- Experience leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
- Fluent in English and Spanish
