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ServiceNow is seeking an Advisory Solution Consultant - Risk to join its Solution Consulting team in Singapore. This is a hands-on technical consultant role supporting Employee Experience, Customer Workflow, and ITX solution sales. You will guide revenue for assigned products in partnership with Sales, Product Management, and the executive team, with responsibility for both solution delivery and solution positioning during sales cycles.
Key responsibilities include:
- Support product sales as a technical and domain expert embedded within client-facing sales teams
- Lead discovery workshops to identify customer challenges and deliver product demonstrations aligned with customer needs
- Answer product feature and technical questions from customers, channel partners, and ServiceNow colleagues
- Provide feedback to product management on product enhancements that address customer needs
- Share and learn best practices and reusable assets with other Solution Consultants to enhance team quality and efficiency
- Stay current on competitive analysis and market differentiation
- Support marketing events including executive briefings, conferences, user groups, and trade shows
- Manage assigned territory, including pipeline building and working with Sales counterparts to guide execution excellence
ServiceNow is the AI control tower for business reinvention, with an AI platform that brings together any AI, any data, and any workflow. The company serves 85% of the Fortune 500 and is building an AI-native culture where technology and talent work together.
Requirements:
- 7+ years of pre-sales solution consulting or sales engineering experience
- Experience leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving (including AI-powered tools, workflow automation, AI-driven insights, or exploring AI's potential impact)
- Proficiency with the ServiceNow platform or technical expertise with cloud software solutions
- Experience working collaboratively with product management, product marketing, partners, and professional services
- Territory management skills, including pipeline building and working with Sales counterparts to guide execution excellence
- Willingness to travel as necessary
