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Moveworks, now part of ServiceNow, is seeking an Advisory Solution Consultant to serve as a technical and business consultant supporting complex enterprise sales cycles. You will partner closely with ServiceNow Account Executives as the Moveworks product, AI, and domain expert, driving deal strategy across one or more industries.
Key responsibilities include:
• Lead customer discovery sessions and workshops to understand business challenges, technical environments, and success criteria, aligning Moveworks capabilities to customer needs and measurable outcomes.
• Deliver compelling, persona-based product demonstrations that explain how Moveworks and ServiceNow together automate work and improve employee experiences.
• Facilitate technical and architectural workshops covering Moveworks' AI/ML approach, integrations, security, and platform architecture within the customer's ServiceNow environment.
• Partner with Business Value Services to build data-driven business cases, prioritize use cases, and articulate ROI using reports, calculators, and insights.
• Define customer success criteria and lead the design, execution, and management of end-to-end proof-of-concept engagements.
• Develop trusted relationships with customer stakeholders, guiding strategic programs such as roadmap alignment, customer journey mapping, and outcome planning in top accounts.
• Collaborate cross-functionally to ensure smooth transition from pre-sales to post-sales, documenting requirements and facilitating handoffs to Customer Success teams.
• Provide continuous feedback to Product Management on customer needs, competitive insights, and market trends.
• Stay current on competitive positioning and market differentiation, clearly articulating Moveworks' value within the broader ServiceNow ecosystem.
• Contribute to team excellence by sharing best practices, reusable assets, and continuously improving demos, presentations, and sales processes.
• Support field and marketing initiatives, including executive briefings, conferences, user groups, and industry events.
• Willingness to travel approximately 50% for customer meetings and internal events.
Requirements:
• 5+ years of experience in pre-sales solution consulting or sales engineering roles supporting enterprise application platforms.
• Experience applying and evaluating AI in enterprise environments, including integrating AI into workflows, decision-making, and problem-solving through automation, AI-powered tools, and data-driven insights.
• Strong understanding of cloud architecture and RESTful APIs, with ability to leverage self-service tools and configurators to demonstrate solutions and connect to customer pre-production environments.
• Familiarity with RPA, iPaaS, and low-code/no-code platforms; scripting or coding experience is a plus for building prototypes, custom use cases, and integrations.
• Proficiency with the ServiceNow platform or deep technical experience with other enterprise cloud software solutions.
• Experience in enterprise industries such as technology or telecommunications is preferred.
• Demonstrated ability to collaborate cross-functionally with product management, product marketing, partners, and professional services teams.
• Strong territory and pipeline management skills, with experience partnering closely with sales counterparts to drive consistent execution.
