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ServiceNow is seeking an Advisory Solution Consultant to support federal government accounts and drive revenue for Employee Experience, Customer Workflow, and ITX solutions. You will be a hands-on technical consultant working closely with Sales, Product Management, and executive leadership to guide solution delivery and positioning during sales cycles.
In this role, you will:
- Support product sales as a technical and domain expert embedded within client-facing sales teams
- Lead discovery workshops to understand customer challenges and deliver product demonstrations aligned with customer needs
- Answer product feature and technical questions from customers, channel partners, and internal colleagues
- Provide feedback to product management on enhancements that address customer needs and create additional value
- Share and learn best practices and reusable assets with peer Solution Consultants to improve team quality and efficiency
- Stay current on competitive analysis and market differentiation strategies
- Support marketing events including executive briefings, conferences, user groups, and trade shows
- Manage assigned territory, build pipeline, and work collaboratively with Sales to drive execution excellence
ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter, faster, and better through its AI platform that integrates any AI, any data, and any workflow.
REQUIREMENTS:
- 7+ years of pre-sales solution consulting or sales engineering experience
- Experience leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving (using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact)
- Proficiency with the ServiceNow platform or technical expertise with cloud software solutions
- Experience working collaboratively with product management, product marketing, partners, and professional services
- Territory management skills, including pipeline building and working with Sales counterparts to guide execution excellence
- Willingness to travel as necessary
