SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
ServiceNow is seeking an Advisory Solution Consultant for Core Business Solutions—a senior pre-sales professional who combines deep domain expertise in Core Business workflows (HR Service Delivery, Workplace Service Delivery, Legal and Contract Operations, Finance and Procurement) with advanced consultative selling skills.
In this role, you will be a lead contributor in the Solution Consulting organization, serving as a trusted advisor to customers and partners while mentoring other Solution Consultants. You will work closely with Account Executives and broader account teams to develop and execute account penetration strategies in defined market verticals.
Key responsibilities include:
- Partner with sales teams to develop and execute account penetration strategies for Core Business Solutions in your territory or vertical
- Lead discovery sessions with customers to understand business objectives, challenges, and current processes across HR, Workplace, Legal, Finance, Procurement, and supplier management
- Design solution architectures and value-based proposals on the Now Platform that align Core Business workflows to customer business outcomes
- Deliver compelling, story-driven product demonstrations and presentations to executive and technical audiences
- Lead complex pre-sales engagements including RFP responses, proof-of-concepts, and workshops
- Build and maintain long-term relationships with key customer stakeholders as a trusted advisor on Core Business transformation
- Develop relationships with Product Management and Development to provide field feedback and influence roadmap
- Maintain an active external network with customers, partners, and industry communities to identify emerging trends and uncover market opportunities
- Contribute to internal enablement, reusable assets, and best practices specific to Core Business Solutions
Success is measured by positive impact on pipeline creation and progression, win rate and deal quality, demonstrated mentorship of the Solution Consulting team, customer and partner feedback on your credibility, and contribution to Core Business thought leadership and internal assets.
REQUIREMENTS:
- 8+ years of pre-sales solution consulting, sales engineering, or similar customer-facing role (solution consulting, value engineering, product management with heavy customer engagement), ideally in SaaS or enterprise software
- Deep domain expertise in at least one Core Business area (HR Service Delivery, Workplace/Facilities, Legal and Contract Operations, Finance operations, Sourcing and Procurement, or Supplier Lifecycle operations) with ability to credibly engage with senior business stakeholders
- Proven track record designing and presenting end-to-end solutions that drive measurable business outcomes and value for customers
- Strong consultative skills including discovery, qualification, objection handling, and executive communication
- Demonstrated ability to lead complex pre-sales cycles collaboratively with Sales and cross-functional teams
- Excellent presentation, storytelling, and demo skills with ability to simplify complex concepts and tailor messages to different audiences
- Experience leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving (AI-powered tools, workflow automation, AI-driven insights, or exploring AI's potential impact)
- Ability to work in fast-paced, matrixed, global environment and manage multiple priorities in parallel
- Willingness to travel as necessary
