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Salary: USD 149,175 - 246,150 / annual
ServiceNow is seeking an Advisory Solution Consultant to join its Solution Consulting team, supporting Employee Experience, Customer Workflow, and ITX product sales. This is a hands-on technical consultant role that combines solution delivery expertise with sales cycle support, requiring the ability to go deep on product positioning and customer problem-solving.
In this role, you will:
- Support product sales as a technical and domain expert embedded within a client-facing sales team
- Lead discovery workshops to understand customer challenges and deliver product demonstrations that align solutions with customer needs
- Answer product feature and technical questions from customers, channel partners, and internal ServiceNow colleagues
- Provide feedback to product management on enhancements that address customer needs and create additional value
- Share and learn best practices and reusable assets with other Solution Consultants to improve team quality and efficiency
- Stay current on competitive analysis and market differentiation strategies
- Support marketing events including executive briefings, conferences, user groups, and trade shows
- Manage assigned territory, build pipeline, and work collaboratively with Sales to guide execution excellence
ServiceNow is positioning itself as an AI control tower for business reinvention, with an AI-native platform that brings together any AI, any data, and any workflow. The company serves 85% of the Fortune 500.
REQUIREMENTS:
- 7+ years of pre-sales solution consulting or sales engineering experience
- Experience leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving (including AI-powered tools, workflow automation, AI-driven insights, or exploring AI's potential impact)
- Proficiency with the ServiceNow platform or technical expertise with cloud software solutions
- Experience working collaboratively with product management, product marketing, partners, and professional services
- Territory management skills, including pipeline building and working with Sales counterparts to guide execution excellence
- Willingness to travel as necessary
