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Salary: USD 149,175 - 246,150 / annual
ServiceNow is seeking an Advisory Solution Consultant to support solution sales for Employee Experience, Customer Workflow, or ITX products. As a hands-on technical consultant, you will drive revenue for assigned territories while partnering closely with Sales, Product Management, and executive leadership.
In this role, you will:
- Serve as a technical and domain expert supporting client-facing sales teams
- Lead discovery workshops to understand customer challenges and deliver product demonstrations aligned with customer needs
- Answer product feature and technical questions from customers, channel partners, and internal colleagues
- Provide feedback to product management on enhancements that address customer needs
- Share best practices and reusable assets with other Solution Consultants to improve team quality and efficiency
- Stay current on competitive analysis and market differentiation
- Support marketing events including executive briefings, conferences, user groups, and trade shows
- Manage assigned territory, build pipeline, and work collaboratively with Sales to drive execution excellence
This is a senior-level pre-sales role requiring strong technical acumen, business development skills, and the ability to influence both customers and internal stakeholders during complex sales cycles.
REQUIREMENTS:
- 7+ years of pre-sales solution consulting or sales engineering experience
- Experience leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving (including AI-powered tools, workflow automation, AI-driven insights, or exploring AI's potential impact)
- Proficiency with the ServiceNow platform or technical expertise with cloud software solutions
- Experience collaborating with product management, product marketing, partners, and professional services
- Territory management skills, including pipeline building and execution excellence with Sales counterparts
- Willingness to travel as necessary
